Refund policy
RETURN AND REFUND POLICY
Return Period
Customers may request returns within:
30 days of receiving their order
Return Requirements
To qualify for a return:
- Products must be unused.
- Items must be in original condition.
- Original packaging must be included.
- Proof of purchase may be required.
Non-Returnable Items
Some products may not be eligible for return, including:
- Personalized products.
- Gift cards.
- Clearance items.
- Used hygiene products.
- Items damaged due to customer misuse.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, contact us within 48 hours with order details and supporting photos.
Refund Process
Approved refunds are processed within:
5–10 Business Days
Refunds will be issued through the original payment method.
Return Shipping
Return shipping costs may be the customer's responsibility unless the product issue was caused by our error.