Refund policy

RETURN AND REFUND POLICY

Return Period

Customers may request returns within:

30 days of receiving their order

Return Requirements

To qualify for a return:

  • Products must be unused.
  • Items must be in original condition.
  • Original packaging must be included.
  • Proof of purchase may be required.

Non-Returnable Items

Some products may not be eligible for return, including:

  • Personalized products.
  • Gift cards.
  • Clearance items.
  • Used hygiene products.
  • Items damaged due to customer misuse.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, contact us within 48 hours with order details and supporting photos.

Refund Process

Approved refunds are processed within:

5–10 Business Days

Refunds will be issued through the original payment method.

Return Shipping

Return shipping costs may be the customer's responsibility unless the product issue was caused by our error.